Help CenterNexBridge requires client verification to subscribe to or redeem tokens through its services. As an OTC platform facilitating bilateral and assisted transactions, NexBridge applies KYC (Know Your Customer — identity verification for individuals) and, where applicable, KYB (Know Your Business — verification of legal entities) to comply with regulatory obligations, prevent financial crime, and protect counterparties.
Onboarding Information Requirements
The onboarding process is risk-based, meaning the level of verification depends on the client’s profile and expected activity.
Individual clients typically provide personal identification details, a valid government-issued photo ID, liveness verification (a check that the person is physically present), and sanctions or risk screening.
Corporate clients typically provide legal entity information, corporate formation documents, identification of directors and authorized signatories, disclosure of ultimate beneficial owners (individuals who ultimately control or own the entity), and details about business activities and expected transaction volumes.
Additional information may be requested for higher-volume, complex, or higher-risk profiles.
Source of Funds (SoF) and Source of Wealth (SoW)
In certain situations, NexBridge may request evidence of Source of Funds (where the money for a specific transaction comes from) or Source of Wealth (how the client accumulated their overall assets) as part of enhanced due diligence.
This may occur when transaction sizes are significant, activity patterns change materially, higher-risk jurisdictions are involved, or specific regulatory requirements apply.
AML Controls
AML (Anti-Money Laundering — measures to prevent the use of financial systems for illegal activities) refers to policies and procedures designed to detect and deter illicit financial flows. NexBridge applies AML controls aligned with international standards set by the Financial Action Task Force, including client risk assessment, transaction monitoring, review of unusual activity, and escalation procedures where necessary. These measures apply throughout the client lifecycle and are calibrated according to risk.
KYT and Transaction Monitoring
KYT (Know Your Transaction) refers to monitoring of blockchain transactions to assess counterparty exposure and potential compliance risks. NexBridge uses blockchain analytics tools to identify whether funds may be linked to sanctioned addresses, illicit activity, or other risk indicators. KYT is a standard safeguard for regulated digital asset OTC desks and supports institutional risk management.
Compliance Review of OTC Transactions
All OTC transactions are subject to compliance controls. The depth of review follows a risk-based approach using automated screening and blockchain analytics, with additional manual review when elevated risk indicators are identified. This ensures regulatory compliance while maintaining operational efficiency.
Failure to Provide Required Information
If requested compliance information or documentation is not provided within a reasonable timeframe, NexBridge may delay onboarding, restrict account activity, or suspend the business relationship in order to meet regulatory obligations.
If a client is unsure which documents are required, why previously submitted materials were not accepted, or how to complete the request, they may contact Customer Support for guidance. Providing the requested information promptly helps avoid delays in onboarding or transaction processing.
Onboarding Timeline
Processing time depends on factors such as jurisdiction, client complexity, ownership structure (for corporate entities), and the completeness and accuracy of submitted information. Individual clients with straightforward profiles may be processed more quickly, while institutional or high-volume clients often require additional due diligence. If you have questions about the status of your onboarding or require an update on your application, you may contact Customer Support, who can provide guidance on the process and current progress where appropriate.
Confidentiality of Compliance Information
All client information and compliance documentation are handled in accordance with applicable data protection and privacy standards. Information collected during onboarding and ongoing monitoring is used solely for compliance, regulatory, and risk management purposes and is protected through appropriate technical and organizational safeguards.